What is the procedure of placing an order at your website?
By following the 2-step procedure, you can place an order:
- Send us your paper topic, your specifications, and your deadline through our secure order form.
- Once your order is confirmed, our writers start working on it. It is e-mailed to you in the proper format on the evening of your deadline.
What is your quality assurance procedure?
Superb Papers has a structured quality assurance procedure, which ensures that we not only deliver quality work, but also continue to maintain that standard.
- We ensure that our writers understand your requirements and do not deviate from the specifications you provide in the order form.
- We make sure that all papers go through the proofreading process prior to their final delivery.
- We provide you Free revision of the paper in case of any discrepancy from your original order requirements. This is to ensure that you get 100% satisfaction.
What if I am not satisfied with my paper?
Since our goal is to deliver 100% satisfaction to our customers, we are ready to revise an order free of charge in case of a discrepancy from the original order specifications.
Can I be confident in confidentiality and privacy of your services?
All the customer information we receive remains confidential. We do not disclose, share or distribute any of your information to any source.
- Your E-mail Address and other Personal Information are safe with us.
- we do not exchange your personal information with any Organization or Third Party, in any form.
- Our papers are 100% Original and Customized.
- Your paper is not going to be used again, in any form.
- We use Secure Socket Layer (SSL) encryption to protect all credit card details submitted to us over the internet.
- No one can view your Credit Card Information, not even our staff members.
What is your Revision and Refund Policy?
- Payment, once received, will be considered final, and will not be refunded.
- We will give a refund if your credit card is erroneously charged for any extra amount.
- If, for some reason, we are unable to write your paper, we will refund your money.
- We offer 100% satisfaction guarantee through our Free revision facility for your paper.
What is your Shipment Policy?
- We deliver your essays via e-mail on the date specified when you place your order.
- We deliver the final essay in your specified format (APA, MLA, Chicago, Turabian, Harvard, etc.).
- We provide an order reference number soon after you place your order, so that you may track the status of your essay.
- Our standard shipping rate is $8.00 per order. However, for a limited time period, we are offering our shipping services for Free.
If your query is still unanswered, Feel free to forward your questions to us through our customer support center. Click here to proceed to the customer support center.